Cookie Policy

Effective Date: May 7, 2026

This Cookie Policy explains how Casa Hilo LLC uses cookies and similar tracking technologies on shopcasahilo.com. By using our website, you consent to our use of cookies as described in this policy.

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help the website function, remember preferences, and collect analytics data. Some cookies are set directly by us; others are set by third-party services we use.

2. Cookies Our Site Uses

NECESSARY COOKIES — Essential for the website to function. Cannot be disabled.

•       Session cookies — maintain your shopping cart and checkout state. Duration: session only. Legal basis: necessary for contract performance.

•       Authentication cookies — keep you logged in to your account. Duration: up to 30 days. Legal basis: necessary for contract performance.

•       Security cookies — protect against fraud and unauthorized access. Duration: session only. Legal basis: legitimate interest.

FUNCTIONAL COOKIES — Remember your preferences to improve your experience.

•       Language and region preferences. Duration: up to 1 year. Legal basis: consent.

•       Previously viewed products. Duration: up to 90 days. Legal basis: consent.

ANALYTICS COOKIES — Help us understand how visitors use our site. All data is anonymized.

•       Squarespace Analytics — tracks page views, session duration, and traffic sources. Duration: up to 2 years. Legal basis: consent. See squarespace.com/privacy.

•       Google Analytics (if enabled) — anonymized site usage data. Duration: up to 2 years. Legal basis: consent. See policies.google.com/privacy.

MARKETING COOKIES — Only active if you have opted into marketing communications.

•       Klaviyo — tracks email engagement and links activity to site visits. Duration: up to 2 years. Legal basis: consent. See klaviyo.com/legal/privacy-notice.

•       Meta Pixel (if enabled) — advertising and retargeting. Duration: up to 90 days. Legal basis: consent. See facebook.com/privacy/policy.

3. Third-Party Cookies

The following third-party services may set cookies on your device:

•       Square — payment processing (squareup.com/legal/privacy)

•       Stripe — payment security (stripe.com/privacy)

•       Squarespace — hosting platform (squarespace.com/privacy)

•       Google Analytics — site analytics (policies.google.com/privacy)

•       Klaviyo — email marketing (klaviyo.com/legal/privacy-notice)

Each third party is responsible for their own cookies under their own privacy policies.

4. Cross-Border Data Transfers

Some third-party services we use may store or process your personal data in countries outside the European Economic Area (EEA), including the United States. Where this occurs, such transfers are subject to appropriate safeguards such as Standard Contractual Clauses or adequacy decisions as required under GDPR.

5. Your Rights Under GDPR

If you are located in the EU or UK, you have the following rights:

•       Right to access — request a copy of the data we hold about you

•       Right to rectification — request correction of inaccurate data

•       Right to erasure — request deletion of your data

•       Right to restrict processing — request that we limit how we use your data

•       Right to data portability — request your data in a transferable format

•       Right to object — object to processing based on legitimate interest

To exercise any of these rights, contact us at natalie@shopcasahilo.com.

6. Managing and Withdrawing Consent

When you first visit our website, a cookie consent banner will allow you to accept or decline non-essential cookies. You can withdraw or change your consent at any time by:

•       Adjusting your browser settings to block or delete cookies

•       Opting out of Google Analytics at tools.google.com/dlpage/gaoptout

•       Unsubscribing from Klaviyo emails via the unsubscribe link in any marketing email

Disabling certain cookies may affect website functionality including the ability to complete purchases.

7. Our Identity and Contact Information

Casa Hilo LLC is the data controller responsible for this website.

Casa Hilo LLC | Miami-Dade County, Florida

natalie@shopcasahilo.com | shopcasahilo.com

8. Changes to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with a new effective date and announced via our site.